Question 1

Do I need a prescription to purchase medication?

Accepted Answer

Yes. All prescription medications require a valid prescription issued by a licensed physician following a consultation. We do not dispense prescription medications without this process.

Question 2

Can I bring a prescription from my own doctor?

Accepted Answer

Yes. If you already have a valid prescription from a licensed Philippine physician,  we can dispense the medication in accordance with FDA Philippines regulations. The prescription must be original, unexpired, and contain all information required by law, including the prescribing physician's name, PRC license number, signature, and date.

Question 3

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards, GCash, Maya, bank transfer to our official JMG account, and cash payment at the clinic. Payment instructions will be provided at the time of consultation, booking, or dispensing.

Question 4

Do you deliver or ship medications?

Accepted Answer

JMG's primary dispensing model is in-clinic collection. Where local courier delivery within the Philippines is arranged for a patient's convenience, the following conditions apply:
A valid prescription must be verified before any medication is prepared.
The medication must be addressed to the patient who holds the prescription.
Delivery is limited to addresses within the Philippines.
Temperature-sensitive medications require cold-chain handling, and the patient must be available to receive the parcel.
Proof of identification may be required upon receipt.

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Frequently asked questions

Do I need a prescription to purchase medication?

Can I bring a prescription from my own doctor?

What payment methods do you accept?

Do you deliver or ship medications?

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